KD
Khanyisani D
1 reviews | Active since Mar 2021
03 Mar 2021, 17:56
Tricky service
I just recently being ******* by a clientele sales person to join the client funeral plan. The lady said she's giving me premium information and that I'll be soon contacted by clientele to tell me more about the policy and to confirm if I'm interested, but just 20 minutes ago I recieved an sms from clientele informing me that they will be a debit of R242 without my consent. Can you please help me cancel this policy as I am a student and I can't afford it.
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Clientele Life's replyOfficial
04 Mar 2021, 08:41Dear Khanyisani D,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply04 Mar 2021, 08:41
Official
Dear Khanyisani D,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,