CK
Chun K
1 reviews | Active since Mar 2021
16 Mar 2021, 08:08
******* INTO SIGNING A POLICY
Good day.
On the 15th of march i was ******* into signing a policy with clientele life,i was told I'm given a month to consider but to my surprise i was told i am registered , im just a student with no income, please cancel my policy with clientele life, my policy number is ***
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Replies (2)
Clientele Life's replyOfficial
16 Mar 2021, 08:50Dear Chun K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply16 Mar 2021, 08:50
Official
Dear Chun K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
18 Mar 2021, 16:41Dear Chun K
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Nobuhle Jantjie has been in contact with you to provide the necessary feedback. Permission was obtained to debit your account.
The policy has been cancelled and the way forward was explained. The escalation process was sent to your cell number. Let us know if you need further assistance. Yours sincerely,
Market Conduct Team
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Nobuhle Jantjie has been in contact with you to provide the necessary feedback. Permission was obtained to debit your account.
The policy has been cancelled and the way forward was explained. The escalation process was sent to your cell number. Let us know if you need further assistance. Yours sincerely,
Market Conduct Team
Clientele Life's reply18 Mar 2021, 16:41
Official
Dear Chun K
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Nobuhle Jantjie has been in contact with you to provide the necessary feedback. Permission was obtained to debit your account.
The policy has been cancelled and the way forward was explained. The escalation process was sent to your cell number. Let us know if you need further assistance. Yours sincerely,
Market Conduct Team
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Nobuhle Jantjie has been in contact with you to provide the necessary feedback. Permission was obtained to debit your account.
The policy has been cancelled and the way forward was explained. The escalation process was sent to your cell number. Let us know if you need further assistance. Yours sincerely,
Market Conduct Team