pT
pheyaha T

1 reviews | Active since Mar 2021

11 Mar 2021, 15:47

******* INTO JOINING CLIENT FUNERAL PLAN

I just recently being ******* by a clientele salesperson to join the client funeral plan. The lady said I quote "she's giving me premium information and that I'll be soon contacted by clientele to tell me more about the policy and to confirm if I'm interested." but just 20 minutes ago I received an SMS from clientele informing me that they will debit R221 from the account without my consent. Can you please help me cancel this policy as I am a student and I can't afford it? This is my number: ***.

0
Replies (5)
Clientele Life
Clientele Life's reply12 Mar 2021, 08:12
Official
Dear  pheyaha T,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life 

Best regards,

Clientele Life
Clientele Life's reply12 Mar 2021, 08:26
Official
Dear  pheyaha T, 
We confirm receipt of the concerns raised.

We have attempted to contact you on the provided cell phone number but to no avail.

Please can we get more information (Policy or ID number) so we can assists further.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life  

Best regards,

pT
pheyaha T's update13 Mar 2021, 12:06
Reviewer Update
Hi Siphesihle,
This is my ID number: ***. You can alternatively be in contact with me on this number; ***. And Please no more subliminal shenanigans, help me cancel this unwanted policy immediately. Your company has already debited R221 from account my account the previous month and I do not want to witness that happening this month. Thanks! I look forward to your speedy feedback.
pT
pheyaha T's update16 Mar 2021, 16:32
Reviewer Update
The Above?????????????????????
Clientele Life
Clientele Life's reply17 Mar 2021, 08:19
Official
Dear  pheyaha T,  

Please be informed that we have attempted to contact you numerious times but the attempts were unsuccessful.

We have sent you an email requesting for further information and to discover when we can contact you.

Kindly respond to that email so we can assist further.

Kind Regards, 

Siphesihle Rodolo
Service Support Specialist
Clientele Life  

Best regards,