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uM
uzwile M

1 reviews | Active since Feb 2021

23 Feb 2021, 21:45

******* getting a life policy by Clientele employee

Earlier this evening I was ******* by Clientele employee telling me that I could win rewards, so I was interested but the employee ******* me into getting a Life Policy. I asked if I had to pay they rep**** ''No'' but later on in the day I received a message saying that Clientele would be debiting R251 on the 23 March from my account without my consent. I would like to cancel my policy,

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Replies (3)
Clientele Life
Clientele Life's reply24 Feb 2021, 09:01
Official
Dear  uzwile M,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life
uM
uzwile M's update25 Feb 2021, 13:52
Reviewer Update
Today I was helped by a Clientèle Employee and they successfully helped me with my problem/complaint and I am very satisfied. The employee was very helpful.

Thank You.

If you need assistance contact their Call Centre
Clientele Life
Clientele Life's reply25 Feb 2021, 14:06
Official
Dear   uzwile M, 
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
  We are glad that we could be of assistance.  We take pride in rendering Superior Service to our clients. 

We shall convey your compliment to our consultant and the Management Team whom we know will truly appreciate this positive feedback.

Please do not hesitate to contact us should you have any further queries.
Yours sincerely,

Siphesihle Rodolo
Service Support Specialist 
Clientele Life