PM
Phillipine M

1 reviews | Active since Dec 2010

03 Nov 2015, 09:20

TOO FAT FOR 3mil LIFE COVER

I called for a comparison of my current R3mil cover I got with Liberty to see if Clientele can match/better. I was told I only qualify for R200k because I'm TOO FAT....\How about I give you a few weeks to DIET & GYM and lose a bit of weight and then you can call back and see if maybe you can qualify for a higher amount"that's what your consultant said to me.<br> <br> If this is not unfair ************** I don't know what it.....teach your consultants DIPLOMACY. she was short of telling me \""why do you eat so much"

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Replies (1)
Clientele Life
Clientele Life's reply03 Nov 2015, 10:32
Official
Hello mzpine,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact shortly.

Your sincerely,

Benita Steyn

Service Recovery Specialist