1 reviews | Active since Jul 2021
To clientele life
For a while now I've been trying to cancel my membership to IFA coz they were taking my money , which was never what I was told by the lady who registered me . It was more of a surprise when they started charging me as a result I've trying to cancel . But to my surprise when. I send an email they said I must wait for 2 days for someone to respond to my inquiry so I waited but no one responded.on the third day I wrote another email they said the same thing to wait for 2 days.i tried their whatapp line they said I should wait for a live consultant so I waited buts once again a day pass no one text . Their phone number keep on saying the line is busy till today they are doing the same thing no one is helping. Their service is not what you would expect from such a renown organization it rather disappointing ?
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Our attempts to contact you telephonically have not been successful. Kindly, contact the investigator on the telephone number which has been sent to your mobile number. Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Our attempts to contact you telephonically have not been successful. Kindly, contact the investigator on the telephone number which has been sent to your mobile number. Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life