This watsap system is a way of waisting your client's time

Dear  My N, 

  

It is our pleasure to address your concerns. We apologize for any inconvenience caused. 

 

Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. 

 

Please note that we will contact you again to assist you further regarding your complaint. 

 

We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. 

 

Yours sincerely, 

 

Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life 

Dear My N, 

It is our pleasure to address your concerns. We apologize for any inconvenience. 

 

Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. 

 

Please be informed that your encashment request status is currently on Gathering Documents. We have received your ID copy and the encashment form. We are still awaiting for the outstanding document which is the bank statement of your bank account where the funds should be processed to. The encashment will be processed once all required documents are received. 
 

We trust you find this in order, however should you require any further assistance please feel free to contact us again. 

 

Yours sincerely, 

 

Nonhlanhla Ngwenya 

Service Support Specialist 

Clientele Life