KM
Katleho M
1 reviews | Active since Jun 2022
13 Jun 2025, 13:23
This number ***) has spammed called me 32 times in less than 15 min today, yesterday it spammed called me over 20 times in less than 10 min
This number ***) has spammed called me 32 times in less than 15 min today, yesterday it spammed called me over 20 times in less than 10 min. Take my contact number of your damn database because it is clear that your agents are only doing this to up their call average making it seem as if they are working!!! and when one tries to call the number back it rings with no answer. Surely this is against the POPI Act, and if need be, I am willing to take further action!!! This is borderline harrassment
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Replies (2)
Clientele Life's replyOfficial
23 Jun 2025, 15:53Dear Katleho M,
We confirm receipt of the concerns raised.
At the outset, we would like to apologize for the delay in responding to your query and the inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
Clientele Life's reply23 Jun 2025, 15:53
Official
Dear Katleho M,
We confirm receipt of the concerns raised.
At the outset, we would like to apologize for the delay in responding to your query and the inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
24 Jun 2025, 10:11Dear Katleho M,
As per your request, we have removed your details from our database.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 2: Select "Clientele Communications” under "Information"
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking the following link: https://dmasa.org/page/register-opt-out-service
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Clientele Life's reply24 Jun 2025, 10:11
Official
Dear Katleho M,
As per your request, we have removed your details from our database.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 2: Select "Clientele Communications” under "Information"
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking the following link: https://dmasa.org/page/register-opt-out-service
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life