Thieving Clientele!
So I've been struggling to get Clientele to stop debiting my bank account without my authorization. 'Apparently' (so they say) I had signed up for some plan/insurance that I had NEVER even heard of in November. I called them after the 2nd debit order went off in December and submitted a dispute and they put the account under 'investigation'. It's now January 31st 2019. AGAIN they have debited my bank account. THIS IS ***** Clientele! How dare you ***** money from people. What gives you the rights to do this? I'm still waiting for someone to call me back about MY money that you have ****** from me.
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Replies (2)
Clientele Life's replyOfficial
31 Jan 2019, 12:33 Dear Blossom N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Best regards,
Clientele Life's reply31 Jan 2019, 12:33
Official
Dear Blossom N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Best regards,
Clientele Life's replyOfficial
19 Feb 2019, 13:34 Dear Blossom N By now you have been contacted by our Compliance Team who has provided you with the necessary feedback.
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us. Your sincerely, Compliance Team
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us. Your sincerely, Compliance Team
Best regards,
Clientele Life's reply19 Feb 2019, 13:34
Official
Dear Blossom N By now you have been contacted by our Compliance Team who has provided you with the necessary feedback.
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us. Your sincerely, Compliance Team
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us. Your sincerely, Compliance Team
Best regards,