TM
Thando M
1 reviews | Active since Jul 2025
29 Jul 2025, 21:47
They **** you through Clientele Perks !!!
I was registered for Clientele Perks at Maponya mall and the People working there **** and said that’s it’s free . They approved a Debi-check order on my app without my consent . They lie to people in order to scan them off third money and decline your calls when you try to cancel the account .
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
30 Jul 2025, 08:40 Dear Thando M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply30 Jul 2025, 08:40
Official
Dear Thando M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
TM
Thando M's updateReviewer Update
30 Jul 2025, 10:18The matter has been resolved. An investigator called me this morning to find out what transpired . I was also able to cancel the Policy . Thank you Clientele for your assistance.
TM
Thando M's update30 Jul 2025, 10:18
Reviewer Update
The matter has been resolved. An investigator called me this morning to find out what transpired . I was also able to cancel the Policy . Thank you Clientele for your assistance.
Clientele Life's replyOfficial
30 Jul 2025, 10:44 Dear Thando M,
We appreciate you taking the time to tell us about your experience, and we value your feedback on the caliber of our services.
We are happy to have been able to help. We take pleasure in providing our customers with superior service.
Please feel free to contact us again should you require any further assistance.
Market Conduct
Clientele Life
We appreciate you taking the time to tell us about your experience, and we value your feedback on the caliber of our services.
We are happy to have been able to help. We take pleasure in providing our customers with superior service.
Please feel free to contact us again should you require any further assistance.
Market Conduct
Clientele Life
Clientele Life's reply30 Jul 2025, 10:44
Official
Dear Thando M,
We appreciate you taking the time to tell us about your experience, and we value your feedback on the caliber of our services.
We are happy to have been able to help. We take pleasure in providing our customers with superior service.
Please feel free to contact us again should you require any further assistance.
Market Conduct
Clientele Life
We appreciate you taking the time to tell us about your experience, and we value your feedback on the caliber of our services.
We are happy to have been able to help. We take pleasure in providing our customers with superior service.
Please feel free to contact us again should you require any further assistance.
Market Conduct
Clientele Life
Clientele Life's replyOfficial
30 Jul 2025, 11:30Dear Thando M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the product, and the cancellation of the debit order process was confirmed.
The product was still within a Cooling off period and no premium was debited.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the product, and the cancellation of the debit order process was confirmed.
The product was still within a Cooling off period and no premium was debited.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Clientele Life's reply30 Jul 2025, 11:30
Official
Dear Thando M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the product, and the cancellation of the debit order process was confirmed.
The product was still within a Cooling off period and no premium was debited.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the product, and the cancellation of the debit order process was confirmed.
The product was still within a Cooling off period and no premium was debited.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct