1 reviews | Active since Jan 2018
they promise to pay me when i have recruited 2 peoples but when i have recruited and send those peoples details they didn't give me a feedback but they continue take my money from me as the real ****
they don't do what they promise they only use peoples money to grow their business and all peoples are complaining saying when you need to claim they tell you to go johanesburg but when they need you to join they can make everything where you live
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Dear Siya693,
Please note that the complaint lodged was received and the contents noted.
We have attempted to contact you on 31 January 2018 on the cell phone number provided to discuss and address your complaint, to no success.
Please be informed that we will contact you on 01 February 2018 to assist you further regarding your complaint.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist
Dear Siya693,
Please note that the complaint lodged was received and the contents noted.
We have attempted to contact you on 31 January 2018 on the cell phone number provided to discuss and address your complaint, to no success.
Please be informed that we will contact you on 01 February 2018 to assist you further regarding your complaint.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist
Dear Siya693,
Thank you for bringing your concerns to our attention.
As telephonically discussed, the clients which you introduced did not pay their premiums accordingly, therefore the commission/ bonus was not processed, it is important to note that the commission or bonus is only paid upon receipt of the premiums within the same date of commencement of the policies.
We further confirmed that your policy was cancelled on 16 October 2017, as per your request and no further debit orders were raised to your account after October 2017.
You have confirmed that you are satisfied with the outcome and we would like to thank you for providing us the opportunity to resolve this matter.
We trust you find the above in order however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist
Dear Siya693,
Thank you for bringing your concerns to our attention.
As telephonically discussed, the clients which you introduced did not pay their premiums accordingly, therefore the commission/ bonus was not processed, it is important to note that the commission or bonus is only paid upon receipt of the premiums within the same date of commencement of the policies.
We further confirmed that your policy was cancelled on 16 October 2017, as per your request and no further debit orders were raised to your account after October 2017.
You have confirmed that you are satisfied with the outcome and we would like to thank you for providing us the opportunity to resolve this matter.
We trust you find the above in order however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist