MV
Madoda V
1 reviews | Active since Jan 2025
09 Apr 2025, 12:52
They made me join a ...
They made me join a policy without my consent I pleaded with them to return my money and they did exactly what I asked but a day later the same debit order went through
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Replies (2)
Clientele Life's replyOfficial
09 Apr 2025, 14:47Dear Madoda V,
We acknowledge receipt of the complaints made and truly apologise for any inconvenience.
Please know that your inquiry has been received by the relevant department, and they will contact you to provide feedback.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the complaints made and truly apologise for any inconvenience.
Please know that your inquiry has been received by the relevant department, and they will contact you to provide feedback.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply09 Apr 2025, 14:47
Official
Dear Madoda V,
We acknowledge receipt of the complaints made and truly apologise for any inconvenience.
Please know that your inquiry has been received by the relevant department, and they will contact you to provide feedback.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the complaints made and truly apologise for any inconvenience.
Please know that your inquiry has been received by the relevant department, and they will contact you to provide feedback.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
05 May 2025, 12:44Dear Madoda V,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct department has investigated the contents of your complaint and Nobuhle Jantjie has been in contact with you to provide the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct department has investigated the contents of your complaint and Nobuhle Jantjie has been in contact with you to provide the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply05 May 2025, 12:44
Official
Dear Madoda V,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct department has investigated the contents of your complaint and Nobuhle Jantjie has been in contact with you to provide the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct department has investigated the contents of your complaint and Nobuhle Jantjie has been in contact with you to provide the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct