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Mandy M

1 reviews | Active since Mar 2015

05 Aug 2025, 15:16

They have ****med me

I dont have a policy with Clientele and will never have. They have debited my account and when I call they said i took up the policy with them in some shopping mall and i dont even know that mall and the bank cannot not reverse the debit: Iam 18 years old still at school dont know about signing up policy and this was my pocket money from my dad and clientele took it

0
Replies (2)
Clientele Life
Clientele Life's reply05 Aug 2025, 15:22
Official
Dear Mandy M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct 
Clientele Life
Clientele Life's reply07 Aug 2025, 08:31
Official
Dear Mandy, 

Thank you for raising your concerns and bringing this matter to our attention. 
 
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
            
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. 
 
We trust you find this in order. 
 
Regards, 
 
Market Conduct