LH
Lethabo H

1 reviews | Active since May 2025

13 May 2025, 11:11

They have been my mo...

They have been my money for 3 months

0
Replies (2)
Clientele Life
Clientele Life's reply13 May 2025, 11:21
Official
Dear  Lethabo H, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
         
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
                  
Yours sincerely,  
  Judith Mboweni
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply15 May 2025, 15:18
Official
Dear Lethabo H,

Thank you for raising your concerns and bringing this matter to our attention. 
We confirm that our Market Conduct has investigated the contents of your complaint, and Johannah Cele has been in contact with you to provide the necessary feedback. 
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.  
Should you require further assistance, please feel free to contact us. 
Regards,Market Conduct