KM
Kealeboga M
1 reviews | Active since Oct 2020
02 Dec 2020, 13:19
They don't deliver what they saying
Every thing was fine until 2018 when my mom got an accident.when I was trying to claim for her injury they keep sending forms that we must fill up and some other forms we whr supposed to pay for it so that they can fill up at the hospital and what make it worse is that my mom joint the clientele more than 10yrs back but when she need help they don't deliver..Even now we still waiting
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
02 Dec 2020, 13:43Dear Kealeboga M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply02 Dec 2020, 13:43
Official
Dear Kealeboga M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
KM
Kealeboga M's updateReviewer Update
02 Dec 2020, 14:21Hey
I will be waiting
Thnx
I will be waiting
Thnx
KM
Kealeboga M's update02 Dec 2020, 14:21
Reviewer Update
Hey
I will be waiting
Thnx
I will be waiting
Thnx
Clientele Life's replyOfficial
08 Dec 2020, 10:43Dear Kealeboga M
Thank you for raising your concerns and for bringing this matter to our attention.
We confirm that our Claims Assessor made various attempts to call the Insured, however without success.
A copy of the physiothe****** report is required in order for us to review the claim. The required documentation can be emailed to *** Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department
Thank you for raising your concerns and for bringing this matter to our attention.
We confirm that our Claims Assessor made various attempts to call the Insured, however without success.
A copy of the physiothe****** report is required in order for us to review the claim. The required documentation can be emailed to *** Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department
Clientele Life's reply08 Dec 2020, 10:43
Official
Dear Kealeboga M
Thank you for raising your concerns and for bringing this matter to our attention.
We confirm that our Claims Assessor made various attempts to call the Insured, however without success.
A copy of the physiothe****** report is required in order for us to review the claim. The required documentation can be emailed to *** Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department
Thank you for raising your concerns and for bringing this matter to our attention.
We confirm that our Claims Assessor made various attempts to call the Insured, however without success.
A copy of the physiothe****** report is required in order for us to review the claim. The required documentation can be emailed to *** Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department