SS
Samukelisiwe S
1 reviews | Active since Feb 2025
26 Feb 2025, 06:36
They deducted money ...
They deducted money from my account unfairly
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
26 Feb 2025, 08:25Dear Samukelisiwe,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply26 Feb 2025, 08:25
Official
Dear Samukelisiwe,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
06 Mar 2025, 09:54Dear Samukelisiwe,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Monica Ngubane.
The escalation process was sent to your cell number.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Monica Ngubane.
The escalation process was sent to your cell number.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Clientele Life's reply06 Mar 2025, 09:54
Official
Dear Samukelisiwe,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Monica Ngubane.
The escalation process was sent to your cell number.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Monica Ngubane.
The escalation process was sent to your cell number.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct