L
Linda
1 reviews | Active since May 2025
23 May 2025, 03:00
They debited my mone...
<div>They debited my money R334 for policy cover bt I did not join any policies from them</div>
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Replies (4)0
Replies (4)
Clientele Life's replyOfficial
23 May 2025, 08:51Dear Linda
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply23 May 2025, 08:51
Official
Dear Linda
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
23 May 2025, 14:49Dear Linda,
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a cooling-off period, and the refund process was explained to you by Johannah Cele.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a cooling-off period, and the refund process was explained to you by Johannah Cele.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
Clientele Life's reply23 May 2025, 14:49
Official
Dear Linda,
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a cooling-off period, and the refund process was explained to you by Johannah Cele.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a cooling-off period, and the refund process was explained to you by Johannah Cele.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
Clientele Life's replyOfficial
27 May 2025, 08:50Dear Linda,
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund will be paid by the 10th of June as we need to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund will be paid by the 10th of June as we need to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
Clientele Life's reply27 May 2025, 08:50
Official
Dear Linda,
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund will be paid by the 10th of June as we need to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund will be paid by the 10th of June as we need to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
Clientele Life's replyOfficial
04 Jun 2025, 08:54Dear Linda,
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund will be paid by the 10th of June as we need to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund will be paid by the 10th of June as we need to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
Clientele Life's reply04 Jun 2025, 08:54
Official
Dear Linda,
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund will be paid by the 10th of June as we need to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund will be paid by the 10th of June as we need to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct