NZ
Nonhlanhla Z
1 reviews | Active since Nov 2024
12 Nov 2024, 18:21
They debited my mone...
They debited my money and I made a quiry to reverse it
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Replies (2)
Clientele Life's replyOfficial
13 Nov 2024, 10:18Dear Nonhlanhla N ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Nonhlanhla NgwenyaService Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Nonhlanhla NgwenyaService Support Specialist
Clientele Life
Clientele Life's reply13 Nov 2024, 10:18
Official
Dear Nonhlanhla N ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Nonhlanhla NgwenyaService Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Nonhlanhla NgwenyaService Support Specialist
Clientele Life
Clientele Life's replyOfficial
13 Nov 2024, 12:32Dear Nonhlanhla N , We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy was cancelled and the refund will reflect into your bank account within 24 -48 working hours. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Clientele Life's reply13 Nov 2024, 12:32
Official
Dear Nonhlanhla N , We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy was cancelled and the refund will reflect into your bank account within 24 -48 working hours. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Kutlwano Tsoai
Service Support Specialist
Clientele Life