They are ****mers, I cancelled a client perks debit order around November last year but they still took my money from my account even after cancellation

Item: Clientele Life
Rating: 1
Author: Sinoyolo P

They are ****mers, I cancelled a client perks debit order around November last year but they still took my money from my account even after cancellation. They did not solve my query as promised they **** to me

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Replies (2)

Clientele Life's replyOfficial

08 Jan 2026, 06:42

Dear Sinoyolo,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.

Yours sincerely,

Market Conduct

Clientele Life's reply08 Jan 2026, 06:42

Official

Dear Sinoyolo,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.

Yours sincerely,

Market Conduct

Clientele Life's replyOfficial

09 Jan 2026, 12:08

Dear Sinoyolo,

We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.

Our attempt to contact the policy-holder on the numbers we have on record resulted in no success on even day.

Can you please provide us with an alternative number where she can be reached.

Kind regards,

Vusumuzi Dlamini

Services Recovery Specialist

Clientele Life's reply09 Jan 2026, 12:08