jB
jacques B
1 reviews | Active since Jul 2021
22 Jul 2021, 13:29
These people are so desperate for a sale they don't mind tarnishing their reputation
These people are so desperate for a sale they don't mind tarnishing their reputation! being stalked permanently by this company, my true caller cant keep up, when you pick up or call back its Desmond Dube saying they called me cause i requested it which is ****! i called the *** number there a Lady Precious Ndaba told me very rudely that it is my own doing that this is happening so not only did she not offer to let me know via e-mail that i have been de-identified but was being poxy with me! now i ask you for the last time stop calling me!
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Replies (2)jB
jacques B's updateReviewer Update
22 Jul 2021, 18:05To add to this cause this calls don't stop, i eventually answer a call and request to be de-identified when asking for the consultants name he refuses "cause why do i want his number" when i told him its to follow up they can track who i spoke to he accuses me of threatening him! the call when somewhat south after that as i had , had enough asked to speak to a manager he say hold on and drops the call.
just what you would expect from the ****s in the financial services industry.
just what you would expect from the ****s in the financial services industry.
jB
jacques B's update22 Jul 2021, 18:05
Reviewer Update
To add to this cause this calls don't stop, i eventually answer a call and request to be de-identified when asking for the consultants name he refuses "cause why do i want his number" when i told him its to follow up they can track who i spoke to he accuses me of threatening him! the call when somewhat south after that as i had , had enough asked to speak to a manager he say hold on and drops the call.
just what you would expect from the ****s in the financial services industry.
just what you would expect from the ****s in the financial services industry.
Clientele Life's replyOfficial
27 Jul 2021, 09:42Dear Jacques B,
Thank you for your recent contact with Clientele.
At the outset, we would like to take this opportunity to apologize for the inconvenience you have experienced with regards to the calls, we assure you it is not the level of service we aim to provide.
Please note that we have since requested for your details to be removed from our database and sent you an email confirmation. Kindly note that you can also follow the below steps to Opt Out:
Step 1: Go to www.clientele.co.za and click on the search button.
Step 2: Type in “Opt Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt out of receiving marketing content.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Service Support Specialist
Service Support Specialist
Lindiwe Mabizela
Clientele Life
Clientele Life
Clientele Life's reply27 Jul 2021, 09:42
Official
Dear Jacques B,
Thank you for your recent contact with Clientele.
At the outset, we would like to take this opportunity to apologize for the inconvenience you have experienced with regards to the calls, we assure you it is not the level of service we aim to provide.
Please note that we have since requested for your details to be removed from our database and sent you an email confirmation. Kindly note that you can also follow the below steps to Opt Out:
Step 1: Go to www.clientele.co.za and click on the search button.
Step 2: Type in “Opt Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt out of receiving marketing content.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Service Support Specialist
Service Support Specialist
Lindiwe Mabizela
Clientele Life
Clientele Life