1 reviews | Active since Mar 2018
There when needed the most
I took out a funeral policy for my family including my grandmother some years back. I would watch and listen to Clientele advertise and think "its just a song and a dance" until my grandmother passed away on the 04 March 2018, I contacted Clientele on the 05 March and was informed on what documents to forward to them, on the 06 March before I could even forward the documents they had contacted me to inform me that my claim was approved as they did a background check with home affairs by sunset the Clientele had paid out
Pity i cant remember the name of the lady who assisted me " I think it was Karabo and another one"
All in all I want to say great service, keep up the good work - You truly care.
Dear Olona-Loyiso
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance, during this difficult time. We take pride on rendering Superior Service to our clients. We shall convey your compliment to the Claims Team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Your’s sincerely,
Shanitha Hanuman
Supervisor
Client Services – Service Support
Dear Olona-Loyiso
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance, during this difficult time. We take pride on rendering Superior Service to our clients. We shall convey your compliment to the Claims Team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Your’s sincerely,
Shanitha Hanuman
Supervisor
Client Services – Service Support
