ZS
Ziyanda S

1 reviews | Active since Aug 2025

02 Aug 2025, 19:31

There were clientele agents who were going house to house in Meadowlands telling us that we will get grocery vouchers for 3 months however they need to get our details as part of the procedure, and the details were our bank accounts and ID numbers, includ

There were clientele agents who were going house to house in Meadowlands telling us that we will get grocery vouchers for 3 months however they need to get our details as part of the procedure, and the details were our bank accounts and ID numbers, including our address. Our money were debited on our accounts without our concerns because they promised that they won't deduct anything from our accounts, I'm truly disappointed because i depend on my srd grant and it was all taken.

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Replies (2)
Clientele Life
Clientele Life's reply04 Aug 2025, 07:20
Official
Dear Ziyanda Z,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,
Market Conduct 
Clientele Life
Clientele Life's reply04 Aug 2025, 07:57
Official
Dear Ziyanda Z, 

Kindly provide us with the Policy Number/ Reference Number / ID number, we are unable to find the policy with the contact numbers or the email address you provided.

Yours sincerely,
Market Conduct