WM
Woodworks M

1 reviews | Active since Oct 2021

13 Oct 2025, 13:35

Theft of SASA pension by Clientele

Clientele agents busy signing up elderlies in Limpopo villages through misinformation. Their SASA money is being deducted every month and the police told the ******s to flee with fear that the community will kill the suspects. The elderly have tried for months now to cancel the policies and have not succeeded. I have phoned several times and also used USSD to cancel but Clientele keeps on taking the money from pensioners SASA account. This is ***** done to the senior citizens who some of which don't know how to read and write. I don't see how you continue to operate without care still from the poor and most vulnerable community members simply to profit.

0
Replies (4)
Clientele Life
Clientele Life's reply13 Oct 2025, 14:16
Official
Dear Woodworks M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply14 Oct 2025, 08:24
Official
Dear Woodworks M, 

Kindly provide us with the Reference number or Policy number in order for us to be able to conduct an investigation.

 Yours sincerely, 

Market Conduct 

 
WM
Woodworks M's update14 Oct 2025, 09:24
Reviewer Update
Hello,

On Thursday I called your contact centre using the number ***. I spoke to Angelique, she refused to give a reference claiming I should use 16:11 as the reference. I have never come across an organisation that doesn't give references. I was promised feedback with 24hours. to date I haven't received anything. I will privately respond with the ID so you can sort this thing out.

THanks,
Clientele Life
Clientele Life's reply14 Oct 2025, 10:08
Official
Dear Woodworks M,

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct