1 reviews | Active since Jan 2018
Theft at false pretence
There’re people whom were working around Jakaranda in Klerksdorp, they **** to the community that they are from clientele and clientele is registering them for free groceries, poor members out of desperation they have their details, because they are desperate but to their surprise they wanted banking details also, and one of them is my lil sister. When she tells me today that her first R350 that she received of social relief grant was debited from her account she was surprised coz they said to them that the forms where for the vouchers that they’ll receive from clientele.
I have advised my sister to go and open a case of theft at false pretence. Because now clientele representatives stole from poor members of the community.
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
It has come to our attention that the complaint has been logged on behalf of a third party, please note we require proof of authorization from the payer of the policy in question before we are able to further our investigation. Alternatively, we require the payer to contact us directly.
Regards
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
It has come to our attention that the complaint has been logged on behalf of a third party, please note we require proof of authorization from the payer of the policy in question before we are able to further our investigation. Alternatively, we require the payer to contact us directly.
Regards
Market Conduct