The worst experience ever

Clientele life is the worst company ever, they loaded a policy without my permission and when I cancelled it two weeks ago they still continued debiting my money. Their sales agent took my ID number and said he is going to check if I qualify but instead he signed a debit order on my behalf without my knowledge. His name was Kabelo and he operates at Protea Gardens mall in Soweto. When I called and asked why they still debit from my account while i cancelled the policy they told me that they have a 31 day cancellation period and I will not get a refund on my money and this is extremely frustrating because I did not agree to any policy. I will never ever recommend clientele life to anyone.