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Barbra Barbara.mfusi
1 reviews | Active since Feb 2026
24 Feb 2026, 09:17
The WhatsApp service...
<div>The WhatsApp service at times takes too long to respond you even wonder if you really chatting with somebody.</div>
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Replies (2)
Clientele Life's replyOfficial
24 Feb 2026, 09:51Dear Barbra,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's reply24 Feb 2026, 09:51
Official
Dear Barbra,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's replyOfficial
24 Feb 2026, 15:47Dear Barbra, ,
Thank you for giving us the opportunity to assist regarding the complaint logged.
As per our conversation on even day , I have confirmed that the first whatsApp text received was on the 23rd of February at 07h40 and further informed you that our lines open time is exactly 08h00 hence there was not assistance at that time (07h40) .
Furthermore , the encashment request has been processed and please expect funds to reflect in your bank account later this evening and the latest will be tomorrow morning .
Should you wish to contact us again , kindly call our Client Services Department of *** or email ***
Regards
Vusumuzi Dlamini
Service Support Specialist
Client Services IFA/SS
Service Support Specialist
Client Services IFA/SS
Clientele Life's reply24 Feb 2026, 15:47
Official
Dear Barbra, ,
Thank you for giving us the opportunity to assist regarding the complaint logged.
As per our conversation on even day , I have confirmed that the first whatsApp text received was on the 23rd of February at 07h40 and further informed you that our lines open time is exactly 08h00 hence there was not assistance at that time (07h40) .
Furthermore , the encashment request has been processed and please expect funds to reflect in your bank account later this evening and the latest will be tomorrow morning .
Should you wish to contact us again , kindly call our Client Services Department of *** or email ***
Regards
Vusumuzi Dlamini
Service Support Specialist
Client Services IFA/SS
Service Support Specialist
Client Services IFA/SS