KP
Kagiso P
1 reviews | Active since Mar 2025
28 Mar 2025, 08:19
The unfairness of Clientele Perks
Clientele perks is a ****. When I was convinced to join they told me that I would be able to cancel. I told the people who were advertising it that I am a student and therefore I will not be able to commit to such things as debit orders. I was misled and now I have tried to contact them to cancel the subscription their line is unreachable since I cannot even benefit anything from it . When I write them emails, they close the query without helping me. CLIENTELE PERKS PEOPLE I need my money back I am a broke student therefore can't even make end meets. Please refund me my money
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
28 Mar 2025, 10:01Dear Kagiso P,
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
Clientele Life's reply28 Mar 2025, 10:01
Official
Dear Kagiso P,
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
05 Apr 2025, 11:48Dear Kagiso P,
Thank you for raising your concerns and bringing this matter to our attention.
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Clientele Life's reply05 Apr 2025, 11:48
Official
Dear Kagiso P,
Thank you for raising your concerns and bringing this matter to our attention.
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
KP
Kagiso P's updateReviewer Update
21 Apr 2025, 16:18I have indeed made contact with the clientele people and they have assisted me although they couldn't refund me my money back. I requested them to cancel the debit order. However to my suprise the debit order still appears as active. I am waiting to see if money will be deducted from my account on the 25th.
KP
Kagiso P's update21 Apr 2025, 16:18
Reviewer Update
I have indeed made contact with the clientele people and they have assisted me although they couldn't refund me my money back. I requested them to cancel the debit order. However to my suprise the debit order still appears as active. I am waiting to see if money will be deducted from my account on the 25th.