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Hendrick Gabaikangwe hendrick.p

1 reviews | Active since Nov 2024

19 Nov 2024, 13:37

The level of service...

The level of services that i received am not happy at all we it i got rep**** after an hour ever since i was on the phone in the morning

0
Replies (2)
Clientele Life
Clientele Life's reply29 Nov 2024, 14:05
Official
Dear  Hendrick G,
  
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
               
Yours sincerely,

Judith Mboweni
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply29 Nov 2024, 15:23
Official
Dear  Hendrick G ,
  
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Wealth Plan. 
 
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. 
 
Kindly note that I have sent an email on the email address provided - addressing the contents of your concerns and the reasons that caused the delay in payment. May you kindly refer to the email for the details.

We sincerely apologize for the delay and any inconvenience that this may have caused you. 
 
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. 
 
Yours sincerely, 
 
Maria Mokhuabane 
Service Support Specialist 
Clientele Life