MH
Michael H

1 reviews | Active since Sept 2013

29 Sept 2022, 12:48

Terrible Service

i have been waiting for my claim in months and still getting the run around

0
Replies (2)
Clientele Life
Clientele Life's reply29 Sept 2022, 15:26
Official
Dear Michael H 
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor 
Clientele Life  
Clientele Life
Clientele Life's reply12 Oct 2022, 15:05
Official
Dear Michael H, 
Thank you for raising your concerns and bringing this matter to our attention.
 
 We confirm that our Claims Assessor (Nadia Gough) was in contact with you regarding the claim, and confirmed all proceedings of the claim payment. 
Please be informed that the claim can only be fully assessed upon receipt of all required documents. 
We trust that this is all you require at this time, and should you require any further assistance in this regard please feel free to contact us again.
 
 Kind Regards, 
 Claims Department