AG
Asemahle G
1 reviews | Active since Mar 2023
24 Aug 2026, 09:14
TERRIBLE SERVICE
Clientele franchise(Clientele perks) took my money without even providing ANY service for me, and it is LITERALLY my last money for groceries as a student with no funding. And the Clientele Agent that got me to sign up **** to me and said there will be no money taken from my account, please I want my money back
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Replies (3)
Clientele Life's replyOfficial
24 Aug 2026, 09:28Dear Asemahle G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply24 Aug 2026, 09:28
Official
Dear Asemahle G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
AG
Asemahle G's updateReviewer Update
25 Aug 2026, 14:25Sir/Ma'am, I have not eaten since Saturday when you took my money. And then yesterday at 10 you tell me my case is being investigated, I wait for the call all day because I do not have money to get airtime to call, and I have told you in my email that I am a student, and then you call me when I am in class, and when I rightfully so fail to respond, you tell me to call someone back, please tell me how do I do that with no money because you took my money, and my family won't give me money because they already did to which you stole, give me back my money please
AG
Asemahle G's update25 Aug 2026, 14:25
Reviewer Update
Sir/Ma'am, I have not eaten since Saturday when you took my money. And then yesterday at 10 you tell me my case is being investigated, I wait for the call all day because I do not have money to get airtime to call, and I have told you in my email that I am a student, and then you call me when I am in class, and when I rightfully so fail to respond, you tell me to call someone back, please tell me how do I do that with no money because you took my money, and my family won't give me money because they already did to which you stole, give me back my money please
Clientele Life's replyOfficial
09 Sept 2026, 10:51Dear Asemahle G,
Thank you for raising your concerns and bringing this matter to our attention.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards,
Market Conduct
Clientele Life's reply09 Sept 2026, 10:51
Official
Dear Asemahle G,
Thank you for raising your concerns and bringing this matter to our attention.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards,
Market Conduct