1 reviews | Active since May 2018
Terrible cover, terrible service.
These guys offer the most ridiculous Health Cover, Life Cover etc. Go to Momentum or Discovery for real cover. I almost guarantee you won't be able to claim. Hospital cover of R2k to R3k a day is a joke these days. When you phone them and they see you've caught on, they simply hang up.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Client Services – Service Support
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Client Services – Service Support
Thank you for raising your concerns with us.
As per our telephonic discussion, the necessary feedback has been provided regarding your concerns raised.
We also confirmed that our Compliance Department will be in contact with you to further discuss the the pending sales query with you.
Lastly we would like to take this opportunity to sincerely apologize for any inconvenience caused and assure you this is not the level of service we aim to offer to our clients.
I trust you will find this in order and that your query has been resolved, however should you wish to contact us again please do not hesitate to do so.
Yours sincerely
Siphesihle Rodolo
Service Recovery Specialist
Thank you for raising your concerns with us.
As per our telephonic discussion, the necessary feedback has been provided regarding your concerns raised.
We also confirmed that our Compliance Department will be in contact with you to further discuss the the pending sales query with you.
Lastly we would like to take this opportunity to sincerely apologize for any inconvenience caused and assure you this is not the level of service we aim to offer to our clients.
I trust you will find this in order and that your query has been resolved, however should you wish to contact us again please do not hesitate to do so.
Yours sincerely
Siphesihle Rodolo
Service Recovery Specialist