AA
Ashley A
1 reviews | Active since Aug 2018
26 Mar 2024, 16:12
Terrible Calls
The reason for the rating is because of the numerous calls received from the SALES Department. I can gladly say that they have attempted to contact me more than 30 times within the space of 96 hours. This is ridiculous as it seems that the current business is dilapidating due to no new customers and hence the badgering calls. The number they call from is +*** which according to Call Filter this is a **** Number who tends to SPAM Numerous people with their constant calls.
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Replies (2)
Clientele Life's replyOfficial
27 Mar 2024, 08:21Dear Ashley A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply27 Mar 2024, 08:21
Official
Dear Ashley A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
27 Mar 2024, 09:17 Dear Ashley A, As per your request, we have removed your details from our database. Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking the following link: https://dmasa.org/page/register-opt-out-service We would like to apologize for the inconvenience this has caused you. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Clientele Life's reply27 Mar 2024, 09:17
Official
Dear Ashley A, As per your request, we have removed your details from our database. Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking the following link: https://dmasa.org/page/register-opt-out-service We would like to apologize for the inconvenience this has caused you. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life