1 reviews | Active since Sept 2017
Telemarketing insists to sell their products even if u notify that you not interested but still they make it worse
I've asked them so nicely not to send me their marketing messages , but it's seems as if they don't care immediately after asking them they sent me another messageThe
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for further investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for further investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
We acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
Our attempts to contact you on 10 and 13 November 2017 to address the concerns raised, resulted in no success. We have requested for your details to be removed from our database, confirm that your details have been blacklisted from receiving any direct marketing calls and messages with all our affiliates.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have since removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list. You confirmed that you have followed the process and removed your details.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We would like to apologise for the inconvenience caused in this regards. You have confirmed that you are satisfied with the outcome and we would like to thank you for providing us the opportunity to resolve this matter.
We trust you find the above in order however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist
We acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
Our attempts to contact you on 10 and 13 November 2017 to address the concerns raised, resulted in no success. We have requested for your details to be removed from our database, confirm that your details have been blacklisted from receiving any direct marketing calls and messages with all our affiliates.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have since removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list. You confirmed that you have followed the process and removed your details.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We would like to apologise for the inconvenience caused in this regards. You have confirmed that you are satisfied with the outcome and we would like to thank you for providing us the opportunity to resolve this matter.
We trust you find the above in order however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist