1 reviews | Active since Jan 2020
Superior Service By Clientelle
My father passed away on the 13th of February 2021 on a Saturday. I called Clientele Life on Monday morning the 15th to submit a claim since I have an Ultimate Dignity Funeral Policy with them. I have no words to express my gratitude for the empathy and superior service I received from Clientele, indeed you guys live up to your promise. After submitting the claim I was advised on the documentation I needed to submit for the claim to be approved. However, before I could even submit the documentation I received a call back from Clientele to let me know that the claim was approved and the money would be paid into they same account they debit me from every month. Minutes later the money was reflecting on my account, the full cover amount and ALL the premiums I paid towards my father were paid back to my account. No struggles and No hassles! My airtime benefit was paid to me as promised as well. I am very happy with the service i received to such an extent that I called last week and increased my cover amount and my mother's cover amount because a funeral is very expensive. The Ultimate Dignity Plan is a must have for every individual.
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the Management Team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the Management Team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
