HZ
Hedy Z

1 reviews | Active since Jul 2016

19 Jul 2016, 09:27

Suffering to the end

<p>My mother a pensioner battled a little every month to pay her clientele hospital plan but was adamant and never missed a payment. Then she landed in hopital and was discharged a month later and put in her claim. 2 months later she passed away. The only joy she had in those last months was knowing some money coming to relieve some stress. My mom died a month ago on the 20th June and still we have nothing from clientele. She paid the policy for years with her govenment pension and the messed her around literally till after she died.... This is just not right</p>

0
Replies (1)
Clientele Life
Clientele Life's reply20 Jul 2016, 06:03
Official

Kindly note that the complaint was received and all contents noted.

We have emailed you from the 19/07/2016 to 20/07/2016 requesting for more information regarding the complaint with no success.

Please contact us on (011) ********** or email ********** for us to be able to resolve the matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist