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Alutha
1 reviews | Active since Sept 2026
01 Sept 2026, 11:37
Student reports unau...
Student reports unauthorized R170 Clientèle deduction and requests urgent investigation, explanation, resolution.
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Replies (2)
Clientele Life's replyOfficial
01 Sept 2026, 13:21Dear Alutha,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Best regards,
Clientele Life's reply01 Sept 2026, 13:21
Official
Dear Alutha,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Best regards,
Clientele Life's replyOfficial
01 Sept 2026, 15:47Dear Alutha,
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate.
We confirm that Monica Ngubane from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate.
We confirm that Monica Ngubane from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
Regards, Market Conduct
Best regards,
Clientele Life's reply01 Sept 2026, 15:47
Official
Dear Alutha,
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate.
We confirm that Monica Ngubane from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate.
We confirm that Monica Ngubane from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
Regards, Market Conduct
Best regards,