DM
Dakalo M

1 reviews | Active since Aug 2016

04 Feb 2021, 17:18

Stop this telephonic harrassment

Can u kindly stop calling me a million times like it's now irritating getting a call from your agents every day 6 calls per day from different people pls stop.. can't u update that this person has been called already shuu

0
Replies (2)
Clientele Life
Clientele Life's reply04 Feb 2021, 17:22
Official
Dear Dakalo M 
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
  
Shanitha Hanuman
Service Support Supervisor 
Clientele Life 

Clientele Life
Clientele Life's reply05 Feb 2021, 16:45
Official
Dear Dakalo M  

We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
  
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,
  
 Lindiwe Mabizela
 Service Support Specialist
 Clientele Life