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Odette N

1 reviews | Active since Jan 2013

09 Apr 2026, 12:15

Stop phoning people - why does the Popi act not apply to your call centres. I did not give my permission nor have i asked you to contact me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This totally Bull**** - Why does the popi-act not apply to you. One of your consultants "Preserverance" Is her name, just phones me.... 9 april 2026@11:55 - she said that I ASKED her to phone me back. NONSENSE... when i requested to speak to her manager she simply rep**** that her manager is busy. When i insisted to hold the line, she just put the phone down in my ear!!!! STOP BOTHERING PEOPLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (4)
Clientele Life
Clientele Life's reply09 Apr 2026, 12:17
Official
Dear Odette N,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist. 

Yours sincerely, 

Market Conduct
ON
Odette N's update09 Apr 2026, 12:21
Reviewer Update
Thank you - but i almost get the feeling that you will not even go throught the trouble of removing my name and details from your system. Cause how do you know which department phoned me. You probably have more than one person named Preserverance working for you???
So correct response whould have been... can you please supply the nr that you received the call from. Well here it is anyway ***
And yes, believe me... i tried to phone back.



Clientele Life
Clientele Life's reply15 Apr 2026, 06:58
Official
Dear Odette N,
 
We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so.
 
Accordingly, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever.
 
We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again. 
 
Regards,
 
Market Conduct
ON
Odette N's update16 Apr 2026, 11:06
Reviewer Update
I received your response here on HelloPeter... BUT long and behold.... JUST RECEIVED ANOTHER EMAIL....
image.png 53.22 KB

mY RESPONSE....

image.png 100.93 KBsO.....

Please advice how if been "removed" from you data base as per your response here on HelloPeter!!!!

This is absolutely rediculous!!!!!!!!!!!!!!!!!!!!!!!!!!! Irritating and very unprofessional!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!