LT
Lize T

1 reviews | Active since Jan 2012

05 Jun 2023, 09:58

STOP PHONING ME!

STOP PHONING ME! You are harrassing people. Blocking calls does not help, then they just phone from another number. I eventually answerd to tell them to stop calling and once I said I was not interested, the call agent just put the phone down in my ear! Train your staff to do beter! And STOP Calling me! REMOVE my number from your lists

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Replies (2)
Clientele Life
Clientele Life's reply05 Jun 2023, 11:53
Official
Dear Lize 
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
          Your query has been escalated to the relevant department for investigation.
         
Yours sincerely,  
Shanitha Hanuman 
Service Support Specialist 
Clientele Life  
Clientele Life
Clientele Life's reply05 Jun 2023, 14:41
Official
Dear Lize,  As per your request, we have sent a request to remove your details from our database.  Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We would like to apologize for the inconvenience this has caused you.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,
   
Lindiwe Mabizela
Service Support Specialist
Clientele Life