SK
Samantha K

1 reviews | Active since Jun 2015

11 Dec 2020, 11:45

STOP HARASSING ME!!!!

Stop calling me!!!!! I receive on average 7 calls a day. I do not want your ******* if you couldn't already tell. I do not care where you got my number but you had better lose it.... And fast!! For every call I get from now on.... I will be leaving an equal amount of bad reviews on this site. For every 20 numbers I have blocked.... Another 20 calls come through. I will not be inconvenienced by having to register on the opt-out because of your blatant harassment from a ******* company that I have no interest in. This is disgusting and you had better get it together. Let's see how many of these reviews you rack up... Keep calling me, I dare you! I do not care if you have to have an entire team removing my number off of your system..... It gets done immediately. Not in a month. Immediately

0
Replies (2)
Clientele Life
Clientele Life's reply11 Dec 2020, 13:01
Official
Dear Samantha
We confirm receipt of the concerns raised. 
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply11 Dec 2020, 14:57
Official
Dear Samantha
 
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 

We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
  
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely,

Judith Mboweni
Service Support Specialist
Clientele Life