1 reviews | Active since Jun 2018
STOP ****ING CALLING ME!!!!!!!!!!!!!!
Please remove me from your f*%king calling list. Monday I was called 13 times. (said I'm not interested) Tuesday I was called 9 time (said I'm not interested) Yesterday I was called 16 times (said I'm not interested) Today it's 10:41 and already 9 times.......... This is crazy. Even after blocking the number then they call from a different number directly after that. This is ****ing harassment and I will make a ******** case if that is the only way to handle this. I want a senior Manager to email me proof in writing that my number will be removed on ********** (DO NOT CALL)
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will provide further feedback shortly.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will provide further feedback shortly.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm that we have requested for your details to be removed from our database and have been blacklisted from receiving any direct marketing calls and messages with all our affiliates.
Furthermore, we can confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have since removed your details from our database which takes 3 months for everything to be cleared completely. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list. You confirmed that you have followed the process and removed your details.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We would like to apologise for the inconvenience caused in this regards and thank you for providing us the opportunity to resolve this matter.
We trust you find the above in order however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist
We confirm that we have requested for your details to be removed from our database and have been blacklisted from receiving any direct marketing calls and messages with all our affiliates.
Furthermore, we can confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have since removed your details from our database which takes 3 months for everything to be cleared completely. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list. You confirmed that you have followed the process and removed your details.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We would like to apologise for the inconvenience caused in this regards and thank you for providing us the opportunity to resolve this matter.
We trust you find the above in order however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist