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nwabisa L
1 reviews | Active since Mar 2014
24 Jul 2019, 08:48
STOP DEBITING ME ON THE 24TH
WHY DO YOU F***ing DEBIT ME ON THE 24TH EVERY SINGLE DAMN MONTH!!!!!!!!!!!!!!!!!!!
I HAVE ASKED FOR IT TO BE CHANGED AND YOU SAY YOU HAVE!!!!
THIS NEEDS TO END!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
24 Jul 2019, 08:51 Dear nwabisa L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply24 Jul 2019, 08:51
Official
Dear nwabisa L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
18 Sept 2019, 12:34Dear Nwabisa L
Thank you for raising your concerns with us. As per our discussion , we have addressed your concerns regarding the early debit order. It is important to note that the benefit of an early debit is to ensure that your policy is solidly in force on the Date of Commencement as selected at the time of your application. This debit methodology has significantly improved cover being effected for most clients and has further significantly reduced penalty charges. Furthermore , this reasonable premium collection method was explained and we confirm that we have since provided you with an alternate type of billing mechanism. I trust you find this in order .However, should you wish to contact us again please do not hesitate to do so. Yours sincerelyVusumuzi DlaminiService Recovery Specialist
Thank you for raising your concerns with us. As per our discussion , we have addressed your concerns regarding the early debit order. It is important to note that the benefit of an early debit is to ensure that your policy is solidly in force on the Date of Commencement as selected at the time of your application. This debit methodology has significantly improved cover being effected for most clients and has further significantly reduced penalty charges. Furthermore , this reasonable premium collection method was explained and we confirm that we have since provided you with an alternate type of billing mechanism. I trust you find this in order .However, should you wish to contact us again please do not hesitate to do so. Yours sincerelyVusumuzi DlaminiService Recovery Specialist
Clientele Life's reply18 Sept 2019, 12:34
Official
Dear Nwabisa L
Thank you for raising your concerns with us. As per our discussion , we have addressed your concerns regarding the early debit order. It is important to note that the benefit of an early debit is to ensure that your policy is solidly in force on the Date of Commencement as selected at the time of your application. This debit methodology has significantly improved cover being effected for most clients and has further significantly reduced penalty charges. Furthermore , this reasonable premium collection method was explained and we confirm that we have since provided you with an alternate type of billing mechanism. I trust you find this in order .However, should you wish to contact us again please do not hesitate to do so. Yours sincerelyVusumuzi DlaminiService Recovery Specialist
Thank you for raising your concerns with us. As per our discussion , we have addressed your concerns regarding the early debit order. It is important to note that the benefit of an early debit is to ensure that your policy is solidly in force on the Date of Commencement as selected at the time of your application. This debit methodology has significantly improved cover being effected for most clients and has further significantly reduced penalty charges. Furthermore , this reasonable premium collection method was explained and we confirm that we have since provided you with an alternate type of billing mechanism. I trust you find this in order .However, should you wish to contact us again please do not hesitate to do so. Yours sincerelyVusumuzi DlaminiService Recovery Specialist