ZL
Zola L
1 reviews | Active since Aug 2019
21 Jul 2022, 02:06
Stop clientele life
I would like to stop the policy with clientele life, with many attempts to call I'm not going true, please would you stop the policy immediately thank you, my ID number is *** and policy number is ***. I'm Hilda Motshegwa Soga, my cell is ***, please dnt deduct.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
22 Jul 2022, 10:22Dear Zola L,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply22 Jul 2022, 10:22
Official
Dear Zola L,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
22 Jul 2022, 12:50Dear Zola L, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan. We have attempted to contact the policy owner on the cell phone number provided to discuss and address your complaint, but to no success. Please be informed that we will contact her again today to assist further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
Best regards,
Clientele Life's reply22 Jul 2022, 12:50
Official
Dear Zola L, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan. We have attempted to contact the policy owner on the cell phone number provided to discuss and address your complaint, but to no success. Please be informed that we will contact her again today to assist further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
Best regards,
Clientele Life's replyOfficial
22 Jul 2022, 15:53Dear Zola L, We thank you for escalating your concerns and allowing us the opportunity to address your complaint.
Kindly note that we have contacted the policy owner, she only requested the policy documents and to confirm if her sister is covered. Please note that we have confirmed the policy information and emailed the policy documents to the client.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
Kindly note that we have contacted the policy owner, she only requested the policy documents and to confirm if her sister is covered. Please note that we have confirmed the policy information and emailed the policy documents to the client.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
Best regards,
Clientele Life's reply22 Jul 2022, 15:53
Official
Dear Zola L, We thank you for escalating your concerns and allowing us the opportunity to address your complaint.
Kindly note that we have contacted the policy owner, she only requested the policy documents and to confirm if her sister is covered. Please note that we have confirmed the policy information and emailed the policy documents to the client.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
Kindly note that we have contacted the policy owner, she only requested the policy documents and to confirm if her sister is covered. Please note that we have confirmed the policy information and emailed the policy documents to the client.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
Best regards,