VM
Vuyokazi M
1 reviews | Active since Dec 2020
12 Jan 2021, 09:46
Still waiting for my refund
I am still waiting for my refund and it now been a month. Please stop trying to sell me your products and refund me. I want my money back.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
12 Jan 2021, 12:15Dear Vuyokazi M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply12 Jan 2021, 12:15
Official
Dear Vuyokazi M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
15 Feb 2021, 13:23Dear Vuyokazi M
By now you have been contacted by Skhumbuzo Mbele who has confirmed that we have no records, which indicate that further debit orders were raised to your account.
To further investigate the matter kindly, provide us with the relevant documents.
We trust that you find the above in order, however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Market Conduct Team
By now you have been contacted by Skhumbuzo Mbele who has confirmed that we have no records, which indicate that further debit orders were raised to your account.
To further investigate the matter kindly, provide us with the relevant documents.
We trust that you find the above in order, however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Market Conduct Team
Clientele Life's reply15 Feb 2021, 13:23
Official
Dear Vuyokazi M
By now you have been contacted by Skhumbuzo Mbele who has confirmed that we have no records, which indicate that further debit orders were raised to your account.
To further investigate the matter kindly, provide us with the relevant documents.
We trust that you find the above in order, however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Market Conduct Team
By now you have been contacted by Skhumbuzo Mbele who has confirmed that we have no records, which indicate that further debit orders were raised to your account.
To further investigate the matter kindly, provide us with the relevant documents.
We trust that you find the above in order, however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Market Conduct Team