KS
Kerry S
1 reviews | Active since Mar 2017
08 Oct 2020, 09:24
Staff are rude and unprofessional
Your call centre agents are extremely rude and unprofessional. I don't really care to receive phone calls from you in the first place but, when I say I'm not interested, they can at least say "Thank you for your time". Instead they just hang up without saying a word. It has left a negative impression of your company and I would never consider using Clientele for cover in the future. Train your staff to treat prospective customers better!!
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Replies (1)Clientele Life's replyOfficial
08 Oct 2020, 09:54Dear Kerry S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply08 Oct 2020, 09:54
Official
Dear Kerry S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
