CS
Cameron S

1 reviews | Active since Mar 2017

26 Oct 2020, 09:10

Spamming phone calls

I get 6 automated phone calls a day, what the actual hell is wrong with your company?Why are you harassing me like this?

0
Replies (3)
Clientele Life
Clientele Life's reply26 Oct 2020, 10:12
Official
Dear  Cameron S,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply26 Oct 2020, 13:13
Official
Dear  Cameron S,

We would like to apologise for the inconvenience this has caused you.  
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database.
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely 
Siphesihle Rodolo
Service Support Specialist  
CS
Cameron S's update26 Oct 2020, 16:39
Reviewer Update
You need to have an option in your automated voice calls to prevent being called back again. I know this is a possible thing. But its nonsense there is no option to say "Please don't contact" because now I have to call you to ask YOU to stop calling ME which is absolutely toxic marketing