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Manon M

1 reviews | Active since May 2022

18 Jan 2023, 10:13

Spammers of Note: Clientèle

This company is the world's worst in the world. They start calling at 07:59 in the morning and although they are blocked on my phone they have called 6 times already by 10am. I feel as if they are worse than spammers.

0
Replies (4)
Clientele Life
Clientele Life's reply18 Jan 2023, 11:03
Official
Dear  Manon M 
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
       Your query has been escalated to the relevant department for investigation.
      
 Yours sincerely, Shanitha Hanuman
 Service Support Supervisor 
 Clientele Life  
Clientele Life
Clientele Life's reply18 Jan 2023, 13:09
Official
Dear  Manon M  As per your request, we have removed your details from our Database.  However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We would like to apologize for the inconvenience this has caused you.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 

 Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life  
MM
Manon M's update18 Jan 2023, 15:00
Reviewer Update
Clientèle you're still calling and calling on the hour....what is wrong with you? I don't want your services at all. I'm retired and on pension so please leave me alone and loose my number. I've unsubscribed from your services yet you are still calling!
Clientele Life
Clientele Life's reply20 Jan 2023, 09:35
Official
 Dear  Manon M  

We confirm receipt of the concerns raised and would like to take this opportunity to apologise for any inconvenience caused.  

Our records indicate that your number has been removed from our Database. 

We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 

 Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life