DE
David E

1 reviews | Active since Jun 2016

04 Apr 2023, 09:37

Spammers

How do these big companies get away with spamming people all day. There are supposed to be laws against it but they dont seem to care. I dont mind a legitimate call from an actual call but these robots are a total invasion of privacy. If I ever were to use this company in the future its now not going to happen on principle, I wish everyone did the same.

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Replies (3)
Clientele Life
Clientele Life's reply04 Apr 2023, 10:06
Official
Dear  David E 

We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
         Your query has been escalated to the relevant department for investigation.
        
Yours sincerely,  Shanitha Hanuman 
Service Support Supervisor 
Clientele Life   
Clientele Life
Clientele Life's reply04 Apr 2023, 11:09
Official
 Dear David E, As per your request, we have removed your details from our database.  Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking on the following link: https://dmasa.org/page/register-opt-out-service  We would like to apologize for the inconvenience this has caused you.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 Yours sincerely,
  
 Maria Mokhuabane
 Service Support Specialist
 Clientele Life 
DE
David E's update04 Apr 2023, 11:35
Reviewer Update
Your copy paste replies ring hollow to me. Surely someone with brains in your company realizes that making unsolicited robot calls is bad for your image.