KM
Kelsey M

1 reviews | Active since Dec 2014

16 Jan 2021, 09:49

Spam spam spam

From the 14 telephone numbers I've already blocked, you apparently have more. I'm impressed. I am deeply and truly thankful that a robot wants to talk to me once a day but I do think it's becoming an unhealthy relationship. Please leave me alone. I'm on the verge of harassing the police because you're harassing me.

0
Replies (2)
Clientele Life
Clientele Life's reply18 Jan 2021, 09:42
Official
Dear Kelsey,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
  
Siphesihle Rodolo
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply18 Jan 2021, 14:16
Official
 Dear Kelsey, 
 
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely,
 
Siphesihle Rodolo
Service Support Specialist
Clientele Life