JM
Jaco M

1 reviews | Active since Jul 2020

01 Feb 2021, 12:09

Spam con artists

I have been struggling for 2 months with this **** show of a company to stop spamming me. It's 11am and we are already at 3 calls again. **** OFF

0
Replies (5)
Clientele Life
Clientele Life's reply01 Feb 2021, 13:55
Official
Dear  Jaco M 
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
  
Shanitha Hanuman
Service Support Supervisor 
Clientele Life 

Best regards,

Clientele Life
Clientele Life's reply01 Feb 2021, 14:27
Official
Dear   Jaco M,
 
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely,
 
Siphesihle Rodolo
Service Support Specialist
Clientele Life  

Best regards,

JM
Jaco M's update01 Feb 2021, 14:28
Reviewer Update
Who sold you my number? I have a right to know this under Protection Of Information Act.
JM
Jaco M's update01 Feb 2021, 14:30
Reviewer Update
I am already on that list but your company does not read that list.
JM
Jaco M's update02 Feb 2021, 14:17
Reviewer Update
You sent me that answer and yet I got another 2 spam calls from you today? Do you think this is a joke? I also requested the same in December last year where you also removed me from your list and since then I have got dozens of calls from you. If you phone me again Im opening a case with SAPS. This is harrassment.